You hear a lot about big data nowadays, but not in connection with small- and medium-sized businesses (SMBs). To compete with the big guys, SMBs need Voice over Internet Protocol (VoIP) to get better access to customer data. Read on for the best ways to leverage your VoIP data to serve clients. Time/Date data The […]
With its state-of-the-art tools and features, Office 365 helps businesses manage data, share files, and improve team collaboration. You might be thinking of using this tool to improve your operations, but with the different Office 365 plans available on the market, how can you make sure that you’ll get your money’s worth? This article will […]
Think you’ve got enough online security measures in place within your company? It’s hard to tell since you’ll never really know what the next malware or online scam will bring. Plus, it only takes one employee’s mistake to put the company in danger. It’s time to add another layer of online security using browser extensions. […]
Technology enables businesses to work remotely, collaborate more efficiently, and manage their time more effectively. But to achieve these benefits, you need to implement technologies that align with your business’s needs. Here are some things to consider. Change office communication To increase efficiency, set up instant messaging software such as Slack or Microsoft Teams. This […]
Since its release back in 2015, Windows 10 continues to receive updates and new features. This time, users are greeted with some new keyboard shortcuts that will make life easier. Here are our top picks that can be extremely helpful to your daily operations. Windows Snapping If you’ve never used Windows Snapping, you’re missing out […]
Because of the increasing value of cryptocurrency, it comes as no surprise that hackers have geared up to get more of it. They use a process called cryptojacking, which can considerably slow your PC down. If you notice your computer is performing in a subpar manner, hackers may already be using your hardware to make […]
Microsoft is always ensuring that their popular cloud-based productivity suite, Office 365, is constantly being improved. Because of the great applications and support offered, small- to medium-sized businesses (SMBs) are continually migrating to the platform. If you are considering moving to Office 365, you should be aware of five factors that can cause a migration […]
Talk of business trends usually revolves around process optimization and efficiency rather than just volume. As such, order management systems (OMSs) are gaining popularity, thanks in large part to their ability to provide immediate results. First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The former is […]
Powering your IT equipment costs money, but how much will you actually spend? If you have no idea, you’re in for a treat. Here are four questions you need to ask yourself before considering virtualization. Studies have shown that over 70% of IT budgets go to “keeping the lights on.” If that sounds like a […]
Call recording has been a feature in VoIP applications for a while now, but it is underutilized, especially by organizations that do not prioritize interaction with customers. This feature can strengthen the reputation of your company and boost customer satisfaction, when used properly. #1. Improve customer service One of the most important reasons why businesses […]
