Virtualization and cloud computing are both transforming the IT landscape, but they do so in distinct ways. If you’re unsure what each technology does, don’t fret. We'll delve into their similarities and differences, comparing their core functionalities, advantages, and best use cases.

Not too long ago, cloud apps and platforms were the answer to IT efficiency. Today, virtualization is the solution everyone is talking about. And as a business owner, you probably want to know if virtualization can improve your business’s processes.

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy -- and some do it by adding artificial intelligence (AI) into the mix.